ARC Care Plans
Keep your site maintained without turning yourself into your own IT department.
Plans use support units so scope stays predictable. 1 support unit = 15 minutes of work.
Cancel anytime from your Stripe customer portal. Plans cover small edits and maintenance—not redesigns, new pages, ecommerce, or new features.
Don't have an ARC site yet? Start with a package first — care plans are most useful once your site is live, but you can subscribe at any time.
ARC Care — Essentials
$149/month
4 units/month (1 hour)
- Text, link, and image swaps
- Hours/contact info updates
- Minor layout tweaks
- Basic monitoring
SLA: 2–3 business days
Overage: $50 per additional unit
Most Popular
ARC Care — Plus
$249/month
6 units/month (1.5 hours)
- Everything in Essentials
- Priority queue
- Quarterly site hygiene check (broken links + CTA sanity)
SLA: 1–2 business days
Overage: $45 per additional unit
ARC Care — White Glove
$399/month
8 units/month (2 hours)
- Everything in Plus
- Same/next business day response for small requests
- Monthly traffic snapshot (a short email: top pages, form submissions, anything notable — not a full report)
SLA: Same/next business day
Overage: $40 per additional unit
What care plans cover
✓ Covered
- Text, link, and image updates
- Hours, contact info, and pricing changes
- Minor layout tweaks and styling fixes
- Form adjustments
- Basic monitoring and uptime alerts
- Broken link checks (Plus + White Glove)
- Monthly traffic snapshot email — top pages, form submissions, anything worth flagging (White Glove only, not a full analytics report)
✗ Not covered (quoted separately)
- New pages or full-page redesigns
- Ecommerce or payment integrations
- New features or custom development
- Brand or identity work
- Unused units (do not roll over)
Care plan FAQ
- When does billing start?
- Immediately after checkout. Your first month begins on the day you subscribe.
- Can I cancel anytime?
- Yes. Cancel from your Stripe customer portal before the next billing date and you won't be charged again.
- Do unused units roll over?
- No. Units reset each billing cycle. They're sized for routine maintenance, not a savings account.
- What if I need more than my plan's units?
- Overage units are billed at your plan's overage rate. For large requests (new pages, redesigns), we'll quote separately.
- Can I upgrade my plan?
- Yes. Reach out and we'll switch you to a higher tier. Stripe prorates the billing difference.
- Do I need to have purchased an ARC package first?
- Not technically—but care plans are most useful for ARC-built sites we can maintain directly. If you bought an ARC One or ARC Five package, you're all set. If you have a different site, reach out first to make sure we can support it.
Want the full ARC website + care plan together?
Choose a package